PRIVACY POLICY

Last Updated: September 2026

1. Introduction

Permanent Lighting PDX LLC (“Permanent Lighting PDX,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.permanentlightingportland.com or use our services.

2. Information We Collect

We may collect the following information from users who interact with our Website or services:

Name
Email address
Phone number
Address or project location
Information about your home or lighting project
IP address and browser data
Form submissions and communication history

3. How We Use Your Information

We use collected information for the following purposes:

Providing and managing our lighting services
Responding to inquiries and design mockup requests
Scheduling estimates, consultations, and installations
Communicating important updates regarding inquiries, appointments, installations, or services
Sending service-related SMS messages to users who have explicitly opted in
Providing customer support and ongoing system assistance
Improving our Website and services
Complying with legal obligations

4. SMS Opt-In & Mobile Communication Policy

Users may opt in to receive SMS communications from Permanent Lighting PDX by submitting a website form, landing page form, or other communication form and providing explicit consent through an unchecked consent checkbox.

SMS messages may include:

Appointment confirmations and reminders
Estimate or consultation updates
Installation and service updates
Responses to customer inquiries
Account or service notifications

Message frequency may vary depending on user interaction with Permanent Lighting PDX.

Users may opt out of SMS communications at any time by replying STOP to any message received. Users may reply HELP for assistance.

Message and data rates may apply depending on the user’s mobile carrier and service plan.

Permanent Lighting PDX does not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties for marketing or promotional purposes. This information may only be shared with messaging service providers and carriers as necessary to deliver SMS services.

5. Information Sharing

We do not sell, rent, or trade personal information. We may share information only with:

Service providers assisting in business operations
Messaging aggregators and carriers for SMS delivery
Contractors or service providers involved in providing requested services when necessary
Legal authorities if required by law

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to improve user experience, analyze Website performance, and enhance service functionality.

Users may disable cookies through their browser settings; however, some Website features may not function properly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. User Rights

Users may request access to, correction of, or deletion of personal information by contacting us at:

permanentlightingpdx@gmail.com

We will respond to requests in accordance with applicable laws.

9. Third-Party Links

Our Website may contain links to third-party websites or services. Permanent Lighting PDX is not responsible for the privacy practices, policies, or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

10. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Continued use of our Website or services after changes are posted constitutes acceptance of the updated Privacy Policy.

11. Contact Information

Permanent Lighting PDX LLC

Website:

Email: permanentlightingpdx@gmail.com

Phone: +1 971-236-2030

Address: 7969 SE Stephanie Ct, Portland, OR 97222